We may reduce or waive your waiting period for a payment if you meet the severe financial hardship provisions.
The time it takes us to assess your claim doesn't affect your waiting period. You can expect to hear from us within 21 days of submitting your claim. It's best to submit your claim as soon as possible after your circumstances change, or you stop getting another payment from us.
Processing times vary for a multitude of reasons such as the complexity of a person's situation and the volume of claims Centrelink is trying to manage at the time. People experiencing hardship are also (rightfully) elevated the top of the list.
The Work Bonus income bank is useful for pensioners who wish to work, particularly those who undertake intermittent or occasional work. Note: from 1 December 2022 to 31 December 2023, a one-off, temporary credit of $4,000 applies to Work Bonus income bank balances.
The Tertiary Access Payment is a payment of $3,000 or $5,000. How much you can get depends on where your family home is located. Complete the following steps to claim the Tertiary Access Payment from us.
The Government announced on 1 February 2022 that an aged care workforce bonus of up to $800 will be paid to eligible aged care staff in Government subsidised home care and residential care.
It allows money to be instantly transferred into a recipient's account. Previously, batch file processing delays resulted in a processing time of 24 to 48 hours.
Centrelink: Call 136 150
Advance Lump Sum $1000 – check how much your benefit would reduce each fortnight to see if you can manage it.
You may need to wait one week for your payments to start. We call this an ordinary waiting period. In some circumstances, this waiting period can be waived.
Previously, a person could make an intent to claim. If they lodged an intent to claim and then lodged their completed claim within 14 days, their payments could be backdated to the date they first made contact with Centrelink, i.e. when they lodged their intent to claim.
If you've completed all required tasks and you're ready to submit your claim, select Submit. We'll let you know if you've successfully submitted your claim.
You can check the status of your CCS or FTB claim online. You can do this using your: Centrelink online account through myGov. Express Plus Centrelink mobile app.
If you have submitted a claim for a benefit, and not received a response within 13 weeks, we recommend contacting the Centrelink complaints line on 1800 132 468 to see if the issue can be resolved over the phone.
If you have received a progress claim from the claimant who is performing building work for you, it means they are seeking a payment from you for the work they have done recently, on account of the final price of the completed work.
Bank interest reviews. We check your bank account information is up to date. We do this to check we paid you the right payment and amount in the past.
We offer loans ranging between $500 and $5000 for those already on Centrelink or Youth Allowance. However, please keep in mind that it's your responsibility to ensure that the amount of money you receive won't affect your benefits. Get more information on our loans for people who are unemployed.
The Carer Supplement is an annual payment of $600 which is attached to each Carer Allowance. The Supplement is paid in July each year.
If you stay enrolled in full time study, you can get a second instalment of $2,000. We'll pay you in either: September of the same year you started studying. March in the following year, if you started studying in the second half of the year.
A hardship payment is a loan, so you'll usually have to pay it back when your sanction ends. The Jobcentre will usually get the money back by taking an amount of money from your Universal Credit payment each month until it's paid off.
You can apply for up to $2,000 in-store or online for anything from a car repair to an unexpected vet bill. Getting a Centrelink loan with us is a fast and simple process. It'll only take a few minutes to fill out our online application, with money in your account within 24 hours after the loan is approved.
The total hardship payment will be 60% of your daily benefit, times by the number of days the sanction lasts.
have a Pensioner Concession Card, (including those issued by the Department of Veterans' Affairs) (DVA) have a Health Care Card (including Low Income Health Care Card) have a DVA Gold Card. have a Commonwealth Seniors Health Card (including those issued by DVA)
The relief will be given to Aussies receiving income support, such as those on JobSeeker, pensioners and Commonwealth Seniors Health Card holders, Family Tax Benefit A and B recipients and eligible small business owners. Amounts and details will vary between states and territories.
This measure extends the increase to 31 December 2023. The Work Bonus concession of $300 per fortnight will stay the same. Eligible pensioners now have until 31 December 2023 to use their bigger Work Bonus balance. Any Work Bonus balance above $7,800 after 31 December 2023 will reset to $7,800.