Legally, you're allowed to keep a mistaken delivery. Surprising, right? The Federal Trade Commission (FTC) has rules that allow you to keep merchandise that's wrongly delivered — even if you didn't pay for it. The logic is that sellers can't just send you goods and demand money for them.
If it's combined with a few other letters that are addressed to you, you may accidentally open it, thinking that it was yours. The federal statute 18 USC Section 1702 states that it is illegal for individuals to open correspondence that is addressed to other individuals.
When you receive a mistaken delivery, call customer service for the delivery company and explain the situation. Give them the tracking number on the package, as well as the name and address on the package if it's different from yours. The company will come and pick up the product within a reasonable time frame.
Can you get in trouble in the USA for keeping a package that isn't yours? You certainly could. If it's not yours, give it back to the letter carrier or take it to the post office & turn it in. Until it's correctly delivered to the addressee, it's still the property of the sender.
Cross out the barcode and write “Not at this Address: Return to Sender.” You can also just cross out the barcode and write “Return to Sender.” What do I do if I keep getting someone else's mail? If returning the mail to sender doesn't take care of the problem, notify your local post office directly.
Should you receive something that was not ordered by you, the right thing to do is get in touch with the sender and then ask the courier to take the parcel back. Usually, deliveries that you receive but didn't order are labeled by the courier as “unsolicited goods”.
Consumers and businesses do not need to pay for products, services or advertisements that they didn't ask for. For unsolicited products, consumers need to allow the business a chance to collect the products. If they don't, consumers can keep it without paying.
If the mail is addressed to a different address and has been delivered to you incorrectly, Australia Post instructs you to simply place the item in a red street posting box or hand it to staff at any Post Office. In this case, there is no need to write anything on the envelope.
The package will either be redirected to your new recipient, held at a local Post Office for pick up, or returned to you to be re-sent with the correct information.
written authorization (and their own valid photo ID). Authorization can be written directly on the delivery notice (on the back of PS Form 3849) or on plain paper (simply a note on paper saying that "a name" has permission to pick up mail for "my name", and then it needs to be signed) from the addressee.
If you have accidentally opened someone else's envelopes or packages and then plan to return them to the sender, then you have not committed a crime. You can either seal the mail/package again and write “Return to Sender”, or if it is some of your neighbours, you can hand it in yourself and explain the mistake.
84 Interfering with the mail: general.
(3)A person commits an offence if, intending to act to a person's detriment and without reasonable excuse, he opens a postal packet which he knows or reasonably suspects has been incorrectly delivered to him.
The short answer is: The seller, which means you, the business owner. Obviously, if you printed the wrong address on the shipping label, didn't include a return address, or poorly packaged the item, it's 100% on you to compensate the customer with a new shipment or a refund.
Provide instructions for how to return a misdelivered package. With misdelivered packages, or stolen packages, your shopper will be looking for a replacement—and, unless the carrier can track down the misdelivered packages, it will generally be on you as the merchant to replace them.
You can refuse most types of mail and have them returned to the sender even if they're addressed to you. If you get an item you don't want, simply write “Refused” on the package and return it to your mail carrier as soon as possible. You won't be able to do this if you've opened the item, even if it's resealed.
Call 1-800-238-3150 to request a refund. Refunds are considered on a case-by-case basis.
Is this legal? Under state and federal law, recipients of unordered merchandise may keep the goods and are under no obligation to pay for or return them. The recipient may treat the merchandise as an unconditional gift—and may use or dispose of the merchandise as he or she sees fit.
Nearly 4 in 10 shoppers have had a package stolen before it could be delivered, according to a study commissioned by ValuePenguin. While the number of deliveries ticks upward during the holidays, this data reminds consumers that package theft is a pervasive issue throughout the entire year.
Legally, you're not allowed to open mail arriving at your address for another person. Yes you are. The mail is considered correctly delivered, and can be opened, if the address is correct.
Giving someone else authority to collect a parcel for you
When you aren't able to make it to the Post Office in person, you can nominate someone to collect your parcel for you.
But with a package, the trick might be to open it at the bottom. Even if it is sticky taped, most people are not going to check the bottom. Once opened, you put it back together and retape it. Because open the package at the top, they won't notice.
One way of sending untraceable mail and anonymous letter through the mail is to leave the envelope without a return address and drop it in a public physical box. The post office collects these letters and delivers them to a specific post office department to further scan them.
There are a few essential elements to include: your recipient's full name, the delivery address, city, state (when shipping within the U.S.), and zip code. From there, the formatting may change depending on your shipment's destination. Are you sending a package to someone who doesn't usually live at that address?