You can change the star rating you gave a driver from the receipt emailed to you after your trip. From the email, select “Rate or tip.” You'll be redirected to your account on uber.com where you can update the rating. If a trip was canceled, you won't see the option to rate the driver.
If your rating is between 4.80 and 4.93, you are still a good passenger, but you've gotten quite a few less-than-perfect ratings.
Don't worry. One low rating won't have a significant impact on your overall average. If you're consistently rated poorly, check out Uber resources, including tips from other delivery people. If your rating doesn't improve, you may lose access to the app (see Uber's Community Guidelines for more information).
It turns out that drivers rank us based on whether we keep them waiting, leave trash in their car and whether we act respectfully. The average rating for Uber riders is 4.89 out of 5, according to Uber, however, Ridester says you have a bad score if you're below a 4.7.
4. Low Uber Driver Ratings. You should ensure that your rating is always above 4.8 because if it falls below 4.6, you risk deactivation.
Generally, anything below a 4.5 is considered bad. That 4.5 may seem high considering Uber uses a five-star system, but most drivers will give you five stars. If you get a rating any lower than that, you may want to think about what made you a not-so-great passenger.
These ratings are of high importance for drivers. If they fall below 4.6, Uber will likely deactivate them from the program, and drivers with a rating of 4.8 or higher can qualify for VIP trips.
We all know Uber ratings are a two way street, with riders and driver-partners rating each journey from 1 to 5 stars. But with less than 20 percent of riders having a perfect score, chances are you aren't one of the 5 star riders. So what's stopping you from achieving a perfect rating? It may be simpler than you think.
Ratings are always reported as averages, and neither riders nor drivers will see the individual rating left for a particular trip. To see your rating: Open the app and touch the menu. Your rating is the number displayed under your name.
Does tipping affect your Uber rating? No, tipping doesn't affect your Uber rating. Uber states that tips aren't tied to 5 star ratings. In fact, Uber riders have to rate their trip before they can add a tip.
4.50-4.59: You have an absolutely horrible rating and have really done something to tick off many drivers. You have probably thrown up in someone's car.
But you don't need to have a perfect rating to reap the benefits of a good passenger score; a high 4.5-4.9 rating is just as good. The average passenger rating is around 4.6.
What is a Bad Uber Rider Rating? Bad would be a score below 4.7. Some drivers may consider 4.7 to be bad as well depending on their own personal preference. If you have a score below 4.7, consider your past few Uber experiences.
Around 4.70~4.90 is good. Between 4.50~4.60 is acceptable. Below 4.50 requires some caution.
A driver or delivery person can lose access to part or all of the Uber platform for ratings that are below the minimum average rating in their city.
According to Uber, if your rating is lower it might mean you need to wait longer to get a ride as it can be off-putting for drivers. So overall, your experience of calling for a driver won't be as great as it could be.
The basic consensus is this: Anything above a 4.9 is excellent, possibly even worth bragging about on Tinder; the 4.8 range is good; the 4.7 range is merely fine; the 4.6 range is nearing the borderline. Once your rating dips below 4.6, drivers start thinking you might be a little sketchy.
Low-performing drivers — those with an average of four stars or less — were at risk of deactivation. Even some poorly behaved passengers could get kicked off the platform if they received enough one-star ratings. Now, Uber is offering its customers fresh insight into how they are perceived by drivers.
A one star rating according to both Uber and Lyft does not indicate a bad ride. A one star rating indicates that the driver should not only be fired but should be arrested and charged with a felony.
4.97 is a very rare and good rating. 4.87 = I probably tip sometimes, I'm usually toes on the curb, very respectful passenger. 4.77 = Possible Median value. Unlikely to tip.
If you don't want to tip your Uber driver, you don't have to. When your driver rates you, they also won't know if you've tipped, so a bad tip — or no tip — won't affect your rating.
Uber's limit for tips is 200 percent of the fare or $100.
Whether you give your driver cash or just tip through the app, they receive 100 percent of the tip; Uber, Lyft, Gett and Via don't take a cut. Generally, drivers are just happy to get a tip, Mr. Helling said, and many don't have a preference for cash versus tipping directly in the app.
Here's what rideshare drivers had to say. Don't make your driver wait for you. Be outside on the curb when he/she arrives.