You can change the star rating you gave a driver from the receipt emailed to you after your trip. From the email, select “Rate or tip.” You'll be redirected to your account on uber.com where you can update the rating.
Generally, anything below a 4.5 is considered bad. That 4.5 may seem high considering Uber uses a five-star system, but most drivers will give you five stars. If you get a rating any lower than that, you may want to think about what made you a not-so-great passenger.
Delete your uber account and then sign up again. You will start with a 5.0. If you continue to misbehave your 5.0 will drop fairly quickly.
If your rating is between 4.80 and 4.93, you are still a good passenger, but you've gotten quite a few less-than-perfect ratings.
In order to ensure a consistent and reliable experience, we're unable to remove individual trip ratings on request. When you're a new driver, you start with a perfect rating of 5 stars.
These ratings are of high importance for drivers. If they fall below 4.6, Uber will likely deactivate them from the program, and drivers with a rating of 4.8 or higher can qualify for VIP trips.
Once you delete your account, it will be immediately deactivated. After 30 days it will be permanently deleted, and any unused credits, promotions, or rewards will be removed. Uber may retain certain information after account deletion as required or permitted by law.
Ratings are anonymous. You won't see individual ratings tied to a particular trip or person.
What is a Bad Uber Rider Rating? Bad would be a score below 4.7. Some drivers may consider 4.7 to be bad as well depending on their own personal preference. If you have a score below 4.7, consider your past few Uber experiences.
We all know Uber ratings are a two way street, with riders and driver-partners rating each journey from 1 to 5 stars. But with less than 20 percent of riders having a perfect score, chances are you aren't one of the 5 star riders. So what's stopping you from achieving a perfect rating? It may be simpler than you think.
The basic consensus is this: Anything above a 4.9 is excellent, possibly even worth bragging about on Tinder; the 4.8 range is good; the 4.7 range is merely fine; the 4.6 range is nearing the borderline. Once your rating dips below 4.6, drivers start thinking you might be a little sketchy.
A driver or delivery person can lose access to part or all of the Uber platform for ratings that are below the minimum average rating in their city.
Uber says there are five key reasons why its drivers will hand out fewer than five stars to their riders: Having to clean up after them. They aren't wearing a seatbelt. They're unprepared to be picked up.
A one star rating according to both Uber and Lyft does not indicate a bad ride. A one star rating indicates that the driver should not only be fired but should be arrested and charged with a felony.
But you don't need to have a perfect rating to reap the benefits of a good passenger score; a high 4.5-4.9 rating is just as good. The average passenger rating is around 4.6.
Both riders and drivers have the ability to rate one to five stars on a trip. Your rating is the average of your last 500 trips. If you want to help improve your rating, drivers have shared some of the top reasons they hand out fewer stars: Pack it in, pack it out: Drivers shouldn't have to clean up after you.
It turns out that drivers rank us based on whether we keep them waiting, leave trash in their car and whether we act respectfully. The average rating for Uber riders is 4.89 out of 5, according to Uber, however, Ridester says you have a bad score if you're below a 4.7.
Uber drivers have long been required to maintain a minimum rating to stay on the app. According to Business Insider, drivers with a rating of 4.6 or lower may lose access to the service.
(Your rating is displayed under your name in the menu bar.) Ratings are always reported as averages, and neither riders nor drivers see the individual rating of a particular trip. Drivers risk deactivation when their rating falls below a certain level (4.6, according to leaked documents from 2015).
This is why it's so important that you know how you can improve your rating. Plus, a higher average rating can mean more rides, fares and tips, as well as the possibility of earning higher rewards on the Uber Pro Programme.
Drivers and delivery people can only have one account. We'll help you access the account that you should use to continue signing up or get you back on the road.
If I delete my Uber account, can I create one again with the same number? If you delete it yes you can some day create a new one with the same mobile number.
Creating an Uber account requires a valid email address and phone number. You'll also need to create a password and agree to terms and conditions and our privacy notice. Fill in your first and last name, phone number, and preferred language.
A single 5 star rating from either a driver or a rider is the most common. A perfect 5.00 score though is rare. There are very few drivers who have a 5.00 - less than 1% of the total population. And among them, some are able to maintain the 5.00 consistently.
4.50-4.59: You have an absolutely horrible rating and have really done something to tick off many drivers. You have probably thrown up in someone's car.