Both riders and driver partners have the ability to rate one to five stars on a trip. Your rating is the average of your last 500 trips, and is measured out of 5 stars. Ratings are anonymous, so neither you nor the driver partner will see individual ratings, just a breakdown of overall ratings in the Privacy Centre.
If your rating is between 4.80 and 4.93, you are still a good passenger, but you've gotten quite a few less-than-perfect ratings.
If you give a one star rating, you put the driver in jeopardy of losing his ability to feed his/her family. A few one stars and the driver will be kicked off the platform.
Low-performing drivers — those with an average of four stars or less — were at risk of deactivation. Even some poorly behaved passengers could get kicked off the platform if they received enough one-star ratings.
What is a Good Uber Rider Rating? Any rating above 4.7 is good to excellent. While a 5 star rating is the best you can get, it is virtually impossible to maintain. Drivers try to rate honestly, but sometimes you get the short end of the stick and catch them on a bad day, or do something they might not like.
Uber wouldn't provide information about average ratings, but driver Harry Campbell, 29, says that most riders are a 4.8 — and anything below a 4.6 signals a problematic passenger.
So, what's a good rating? Generally, anything below a 4.5 is considered bad. That 4.5 may seem high considering Uber uses a five-star system, but most drivers will give you five stars. If you get a rating any lower than that, you may want to think about what made you a not-so-great passenger.
4.50-4.59: You have an absolutely horrible rating and have really done something to tick off many drivers. You have probably thrown up in someone's car.
The push for five-star perfection is clear from the average driver rating in Australia for Uber which is 4.94 stars.
The basic consensus is this: Anything above a 4.9 is excellent, possibly even worth bragging about on Tinder; the 4.8 range is good; the 4.7 range is merely fine; the 4.6 range is nearing the borderline. Once your rating dips below 4.6, drivers start thinking you might be a little sketchy.
We all know Uber ratings are a two way street, with riders and driver-partners rating each journey from 1 to 5 stars. But with less than 20 percent of riders having a perfect score, chances are you aren't one of the 5 star riders. So what's stopping you from achieving a perfect rating? It may be simpler than you think.
3 tips to become a five star rider! The average rating for Uber riders is 4.89 out of 5. Don't get frustrated if your rating is below the average.
Will you be rated by the driver if you cancel an Uber trip? No. Neither drivers nor riders can give a rating for a cancelled trip.
A perfect 5 star Uber rating is quite rare. Your Uber driver rating is calculated using feedback from your last 500 trips, so it only takes a couple of bad reviews to nudge your overall rating down.
This is why it's so important that you know how you can improve your rating. Plus, a higher average rating can mean more rides, fares and tips, as well as the possibility of earning higher rewards on the Uber Pro Programme.
Uber gives drivers several outlets and warnings before account deactivation. The other good news for Uber drivers is that the threshold to avoid deactivation or other warnings is around 4.6/5.
The average rating for Uber riders is 4.89 out of 5, and the rating is based on an average of your last 500 trips. But there are things you can do to get a lower rating, such as keeping a driver waiting at the pick-up spot for a while, as this might prevent them from taking another passenger.
Don't worry. One low rating won't have a significant impact on your overall average. If you're consistently rated poorly, check out Uber resources, including tips from other delivery people. If your rating doesn't improve, you may lose access to the app (see Uber's Community Guidelines for more information).
Of course, having a 5-star rating is the best possible score you can get. But very few people on the app have this rating, and it's incredibly difficult to achieve. But you don't need to have a perfect rating to reap the benefits of a good passenger score; a high 4.5-4.9 rating is just as good.
4.92 is really good. You can't please everybody no matter how hard you try. I don't drive for Uber or Lyft, but I know people that do and I also know a lot of people that use them on a regular basis. Sometimes, from what I've heard, drivers get less than a 5 rating just because they talk too much or don't talk enough.
4.83 is perfectly fine for both drivers and passengers. Most drivers don't care at all about either. Three years ago, my driver rating was 4.72 and I was anguished about it. I was doing everything I could think to do about it, including offering free water and candy/gum.
A 4.48 means the driver gave me a 4. A 4.43 means the driver gave me a 3. A 4.38 means the driver gave me a 2. A 4.33 means the driver gave me a 1.
The Uber platform features a two-way rating system: drivers and riders give each other ratings based on their trip experience. Your driver rating is an average of the last 500 ratings from your riders.