Around 4.70~4.90 is good. Between 4.50~4.60 is acceptable. Below 4.50 requires some caution.
The basic consensus is this: Anything above a 4.9 is excellent, possibly even worth bragging about on Tinder; the 4.8 range is good; the 4.7 range is merely fine; the 4.6 range is nearing the borderline. Once your rating dips below 4.6, drivers start thinking you might be a little sketchy.
4.50-4.59: You have an absolutely horrible rating and have really done something to tick off many drivers. You have probably thrown up in someone's car.
So, what's a good rating? Generally, anything below a 4.5 is considered bad. That 4.5 may seem high considering Uber uses a five-star system, but most drivers will give you five stars. If you get a rating any lower than that, you may want to think about what made you a not-so-great passenger.
4.93 - 4.99
A four-star rating is good. It means that the driver had a positive experience with you, but there's always room for improvement. So, if you have a 4.93 Uber rating, then you have absolutely nothing to be concerned about.
We all know Uber ratings are a two way street, with riders and driver-partners rating each journey from 1 to 5 stars. But with less than 20 percent of riders having a perfect score, chances are you aren't one of the 5 star riders. So what's stopping you from achieving a perfect rating? It may be simpler than you think.
You can change the star rating you gave a driver from the receipt emailed to you after your trip. From the email, select “Rate or tip.” You'll be redirected to your account on uber.com where you can update the rating.
4.94-4.99. This rating is one of the most challenging ratings to maintain. Someone with this rider rating has lots of experience ordering Uber rides and has always been a fantastic rider. This bracket requires a lot of trips with excellent reviews.
The average Aussie Uber rider has a rating of 4.5 or higher, but I wanted to try and get mine at least above a 4.8, maybe even to a 4.85 if I was really pushing it.
Low-performing drivers — those with an average of four stars or less — were at risk of deactivation. Even some poorly behaved passengers could get kicked off the platform if they received enough one-star ratings. Now, Uber is offering its customers fresh insight into how they are perceived by drivers.
What counts as a low Uber driver star rating? Any lower than 4.6 could be a potential issue, because it's at this point that Uber can consider deactivating your account.
If you're between a 4.6 and 4.69, I hate to say it, but you may be a bad passenger. We are now reaching the bottom of the barrel in terms of ratings, as almost all ratings seem to be between 4.5 and 5.0. If you're in the 4.6 range, you might not know it, but you may be a bad passenger.
The average rating for Uber riders is 4.89 out of 5, according to Uber, however, Ridester says you have a bad score if you're below a 4.7.
If you want to help improve your rating, drivers have shared some of the top reasons they hand out fewer stars: Pack it in, pack it out: Drivers shouldn't have to clean up after you. Always make sure to take your trash and any other belongings with you. Don't leave a mess behind.
Don't worry. One low rating won't have a significant impact on your overall average. If you're consistently rated poorly, check out Uber resources, including tips from other delivery people. If your rating doesn't improve, you may lose access to the app (see Uber's Community Guidelines for more information).
The incentive is added to those drivers when the passenger has to pay a higher premium fee for this service. This means that excellent drivers will receive more rides as well as get paid better. The outcome of this concept? Passengers will be able to choose their driver based on personal preferences.
Ratings allow us to ensure a great experience for both riders and drivers. We take ratings very seriously; consistent with our Community Guidelines, drivers with low ratings may lose access to the Uber app.
Everyone deserves and appreciates receiving a fair and accurate rating. Your partner app requires you to rate riders at the end of each trip. Please take time to consider and enter a rating that reflects your trip experience with this rider. We do not change rider ratings once they have been entered into the app.
These ratings are of high importance for drivers. If they fall below 4.6, Uber will likely deactivate them from the program, and drivers with a rating of 4.8 or higher can qualify for VIP trips. Now, Uber allows us also see our detailed rating, although they have tried hard to hide on the app.
Ride-sharing giant Uber has introduced a new feature in its Australian app that lets riders 'add a tip' – and it hasn't gone down particularly well. Uber announced this new feature in an official press release on February 27, allowing riders to tip their drivers or Uber Eats deliverers who go “above and beyond”.
Winners: Huss E. (
Huss has completed more than 33,000 trips, and Catia more than 15,000 – and they've managed to keep a sterling 5-star rating throughout it all! Riders regularly share glowing reviews about Huss, including “the greatest of all time” (an Uber-GOAT!).
According to Uber, “Tips are neither expected nor required.” Although Uber does not require tipping, the median income of an Uber driver falls below the average living wage for a family of four, so many drivers, especially those with families, depend on tips to supplement their income, according to Gigworker.
For U.S. rides, she recommends tipping between 15 and 20 percent for exceptional service, 10 to 15 for good service, and 10 percent for average service.
It's pretty average… most riders will have a 4.8 or higher. Anything less than 4.7 and you will start seeing it take longer to get a ride, because drivers will begin declining to take a ride from someone with a rating so low.