If your rating is between 4.80 and 4.93, you are still a good passenger, but you've gotten quite a few less-than-perfect ratings.
These ratings are of high importance for drivers. If they fall below 4.6, Uber will likely deactivate them from the program, and drivers with a rating of 4.8 or higher can qualify for VIP trips.
The push for five-star perfection is clear from the average driver rating in Australia for Uber which is 4.94 stars. Anyone who has been in an Uber lately will agree this is somewhat on the generous side.
Plenty of forums say once you're hitting 4.7 stars and lower, you become less desirable this counts as having a 'bad' rating. Many Uber riders have posted their experiences of having this score or lower, saying it gets harder to be picked up. The ideal is to be hitting 4.8 or 4.9 – or a perfect 5, of course.
' The average rating for Uber riders is 4.89 out of 5, and the rating is based on an average of your last 500 trips. But there are things you can do to get a lower rating, such as keeping a driver waiting at the pick-up spot for a while, as this might prevent them from taking another passenger.
It's pretty average… most riders will have a 4.8 or higher. Anything less than 4.7 and you will start seeing it take longer to get a ride, because drivers will begin declining to take a ride from someone with a rating so low.
After each trip, riders and drivers can rate each other from 1 to 5 stars, based on their trip experience. Driver and rider ratings are: Displayed as an average. For example, a highly-rated rider might have 4.9 stars.
Uber ratings below 4.7 are considered to be below average. So a rating of 4.5 isn't very good. If your rating falls below 4.6 for a long period of time, there's a risk that Uber will deactivate your account.
This rating was more or less secret until this spring, when Uber began allowing people to check their personal number through its app. Although my drivers see a full five stars when I ask for a ride, my exact rating is a 4.97, putting me in the very top percentile of Uber customers.
A perfect 5.00 score though is rare. There are very few drivers who have a 5.00 - less than 1% of the total population. And among them, some are able to maintain the 5.00 consistently. 5.00 is somewhat common among new users of Uber.
Ratings don't affect tips, and tips aren't tied to 5-star ratings. However, riders using Uber and customers using Uber Eats must rate their trip before they can add a tip. How do I accept tips if I accidentally skipped the opt-in?
You'll see how many drivers gave you a stellar 5-star rating, how many handed out the dreaded single star, and everything in between. The ratings breakdown is available to all Uber users right in the Privacy Center, which can be accessed by logging into your account online or in the app.
Uber wouldn't provide information about average ratings, but driver Harry Campbell, 29, says that most riders are a 4.8 — and anything below a 4.6 signals a problematic passenger.
That also means if you have a low rating, it may be difficult for you to have a driver accept your request. So, what's a good rating? Generally, anything below a 4.5 is considered bad. That 4.5 may seem high considering Uber uses a five-star system, but most drivers will give you five stars.
In the past, Uber would deactivate you if your acceptance rate got too low. After a lawsuit and policy change, though, that's no longer the case. However, that doesn't mean that you get nothing for having a high acceptance rate.
We all know Uber ratings are a two way street, with riders and driver-partners rating each journey from 1 to 5 stars. But with less than 20 percent of riders having a perfect score, chances are you aren't one of the 5 star riders. So what's stopping you from achieving a perfect rating? It may be simpler than you think.
If your rating is between 4.80 and 4.93, you are still a good passenger, but you've gotten quite a few less-than-perfect ratings.
You can see in your app how many rides the driver has provided. If they have a 4.94 after hundreds of rides, you can rest assured that they are a solid provider. It's simple math. From UBER's own website, drivers must maintain a minimum 4.85 rating with hundreds of rides to remain eligible for UBER Pro ratings.
The basic consensus is this: Anything above a 4.9 is excellent, possibly even worth bragging about on Tinder; the 4.8 range is good; the 4.7 range is merely fine; the 4.6 range is nearing the borderline. Once your rating dips below 4.6, drivers start thinking you might be a little sketchy.
4.50-4.59: You have an absolutely horrible rating and have really done something to tick off many drivers. You have probably thrown up in someone's car.
If you don't want to tip your Uber driver, you don't have to. When your driver rates you, they also won't know if you've tipped, so a bad tip — or no tip — won't affect your rating.
Whether you give your driver cash or just tip through the app, they receive 100 percent of the tip; Uber, Lyft, Gett and Via don't take a cut. Generally, drivers are just happy to get a tip, Mr. Helling said, and many don't have a preference for cash versus tipping directly in the app.
Low-performing drivers — those with an average of four stars or less — were at risk of deactivation. Even some poorly behaved passengers could get kicked off the platform if they received enough one-star ratings.
Uber says there are five key reasons why its drivers will hand out fewer than five stars to their riders: Having to clean up after them. They aren't wearing a seatbelt. They're unprepared to be picked up.