Emotional intelligence is commonly defined by four attributes: Self-management – You're able to control impulsive feelings and behaviors, manage your emotions in healthy ways, take initiative, follow through on commitments, and adapt to changing circumstances.
Emotional Intelligence (EI) is the ability to manage both your own emotions and understand the emotions of people around you. There are five key elements to EI: self-awareness, self-regulation, motivation, empathy, and social skills.
The four domains of Emotional Intelligence — self awareness, self management, social awareness, and relationship management — each can help a leader face any crisis with lower levels of stress, less emotional reactivity and fewer unintended consequences.
Each domain contains twelve competencies: emotional self-awareness, emotional self-control, adaptability, achievement orientation, positive outlook, empathy, organisational awareness, influence, coaching and mentoring, conflict management, teamwork, and inspirational leadership.
To kick start developing your emotional intelligence begin with your consciousness, compassion and your ability to create connections, including with yourself; the 3Cs.
All of the Big Five personality traits (Agreeableness, Openness, Extraversion, Neuroticism, and Conscientiousness) have been found to correlate at least moderately with Emotional Intelligence (McCrae, 2000).
They show empathy toward others
Emotionally intelligent people can read others too. They observe social and emotional cues and see past simply what is said to what someone might be experiencing underneath. They care about how their actions affect other people, and they're able to make predictions to avoid causing hurt.
Examples of emotional intelligence in action in the workplace include: Constructive feedback instead of personal criticism and challenging behaviors, not people. Supporting colleagues through recognizing their emotions and working to reduce stress. Keeping calm and productive under pressure.
Those with high EQ are able to recognize emotions in the moment. One of the keys to developing EQ is being aware of feelings, evaluating those feelings and then managing them. Rather than letting emotions take over, you are able to take a step back and understand what is happening.
Emotionally intelligent people cry.
They cry because they feel bad, they cry because life is hard, they cry without knowing the reason. And often they cry happily because they know its usefulness in making them feel better.
People with low emotional intelligence struggle to control, understand, and express emotions. They would react negatively because they are upset and they cannot understand what they are feeling. They have constant and uncontrollable emotional outbursts.
If you're an introvert, you likely possess emotional intelligence skills that your more gregarious counterparts secretly admire, and rightly so. Introverts are often misread as people who wish they could change. But that's not so!
Generally speaking, personality assessment seeks to increase self-awareness while emotional intelligence assessment seeks to increase use of skill. Both drive positive outcomes. Personality and Intelligence Quotient (IQ) are static, meaning that they do not change much, if at all, over time (Hogan & Hogan, 2007).
Complex people are curious, intelligent, and imaginative people who generally think outside of the box. Renowned psychologist Carl Jung defined a personality complex as a fixation around a set of ideas. This means that a complex personality is simply one that features many facets or levels.
There are three main branches of emotional intelligence - the ability model, the trait model and the mixed model. There are three main branches of emotional intelligence – the ability model, the trait model and the mixed model. Here, we will take a closer look at each of them.
'Social skills' is a very broad term (our page Social Skills covers the general meaning), but it is also used quite specifically in the context of Emotional Intelligence. In emotional intelligence the term 'social skills' refers to the skills needed to handle and influence other people's emotions effectively.
Only about 36% of people in the world are emotionally Intelligent. Only 42% of companies provide specific training to help employees cultivate emotional intelligence. 95% of surveyed HR managers and 99% of employees believe that emotional intelligence is a must-have skill for every staff member.
All people experience emotions, but it is a select few who can accurately identify them as they occur. Our research shows that only 36% of people can do this, which is problematic because unlabeled emotions often go misunderstood, which leads to irrational choices and counterproductive actions.
Moreover, emotional intelligence mediated the relationship between four dimensions of personality (extraversion, openness to experience, agreeableness, and conscientiousness) and gratitude and acted as a suppressor between neuroticism and gratitude.
The finding of the study showed that introvert, intuition, feeling and judging (INFJ) personality type were more emotionally intelligent than the extrovert, sensing, thinking and perceiving (ESTP) personality type.