If your rating is between 4.80 and 4.93, you are still a good passenger, but you've gotten quite a few less-than-perfect ratings.
These ratings are of high importance for drivers. If they fall below 4.6, Uber will likely deactivate them from the program, and drivers with a rating of 4.8 or higher can qualify for VIP trips. Now, Uber allows us also see our detailed rating, although they have tried hard to hide on the app.
The average rating for Uber riders is 4.89 out of 5, according to Uber, however, Ridester says you have a bad score if you're below a 4.7. Starting today, you can see a breakdown of your average rating in the Uber app's Privacy Center.
4.94-4.99. This rating is one of the most challenging ratings to maintain. Someone with this rider rating has lots of experience ordering Uber rides and has always been a fantastic rider. This bracket requires a lot of trips with excellent reviews.
It's pretty average… most riders will have a 4.8 or higher. Anything less than 4.7 and you will start seeing it take longer to get a ride, because drivers will begin declining to take a ride from someone with a rating so low. It's important to understand a few things about how you are rated as a rider.
As you can see, I have a 4.81 rating, which is the average of 394 five-star ratings, 27 four-star ratings, 11 three-star ratings, seven two-star ratings, and *gasps* four one-star ratings. Uber says that your rating is the average of your last 500 rides, and the app confirmed that I have taken 536 Uber trips total.
So, what's a good rating? Generally, anything below a 4.5 is considered bad. That 4.5 may seem high considering Uber uses a five-star system, but most drivers will give you five stars. If you get a rating any lower than that, you may want to think about what made you a not-so-great passenger.
If your rating is between 4.80 and 4.93, you are still a good passenger, but you've gotten quite a few less-than-perfect ratings.
4.97 is a very rare and good rating. 4.87 = I probably tip sometimes, I'm usually toes on the curb, very respectful passenger. 4.77 = Possible Median value. Unlikely to tip.
You can change the star rating you gave a driver from the receipt emailed to you after your trip. From the email, select “Rate or tip.” You'll be redirected to your account on uber.com where you can update the rating.
4.83 is perfectly fine for both drivers and passengers.
We all know Uber ratings are a two way street, with riders and driver-partners rating each journey from 1 to 5 stars. But with less than 20 percent of riders having a perfect score, chances are you aren't one of the 5 star riders. So what's stopping you from achieving a perfect rating? It may be simpler than you think.
Any lower than 4.6 could be a potential issue, because it's at this point that Uber can consider deactivating your account. Consistent low ratings are monitored by Uber. If your score remains low for an extended period, Uber may cancel your account or ban you from working with them.
4. Low Uber Driver Ratings. You should ensure that your rating is always above 4.8 because if it falls below 4.6, you risk deactivation.
The average rating for Uber riders is 4.89 out of 5. Don't get frustrated if your rating is below the average. We've concluded 3 tips for getting 5-star trips. You'll be scored 5 stars if you practice these tips.
Low-performing drivers — those with an average of four stars or less — were at risk of deactivation. Even some poorly behaved passengers could get kicked off the platform if they received enough one-star ratings.
Ratings are always reported as averages, and neither riders nor drivers will see the individual rating left for a particular trip. To see your rating: Open the app and touch the menu. Your rating is the number displayed under your name.
The incentive is added to those drivers when the passenger has to pay a higher premium fee for this service. This means that excellent drivers will receive more rides as well as get paid better. The outcome of this concept? Passengers will be able to choose their driver based on personal preferences.
If you have a 4.6 rating this is below average. This rating means that the driver had a negative experience with you and that you should try to improve your behavior.
4.50-4.59: You have an absolutely horrible rating and have really done something to tick off many drivers. You have probably thrown up in someone's car.
You'll see how many drivers gave you a stellar 5-star rating, how many handed out the dreaded single star, and everything in between. The ratings breakdown is available to all Uber users right in the Privacy Center, which can be accessed by logging into your account online or in the app.
The basic consensus is this: Anything above a 4.9 is excellent, possibly even worth bragging about on Tinder; the 4.8 range is good; the 4.7 range is merely fine; the 4.6 range is nearing the borderline. Once your rating dips below 4.6, drivers start thinking you might be a little sketchy.
Both Uber and Lyft use a 5-star system to rate drivers and passengers. New drivers start with a perfect 5-star rating. After each trip, your passenger will be asked to rate you. Most passengers will give you 5 stars as long as they get to their destination safely and comfortably.
Everyone deserves and appreciates receiving a fair and accurate rating. Your partner app requires you to rate riders at the end of each trip. Please take time to consider and enter a rating that reflects your trip experience with this rider. We do not change rider ratings once they have been entered into the app.