According to Uber's research, riders in the Northern Territory receive the highest average ratings at 4.86 stars out of 5. These are closely followed by riders in NSW, Queensland and Tasmania at 4.84.
Generally, anything below a 4.5 is considered bad. That 4.5 may seem high considering Uber uses a five-star system, but most drivers will give you five stars. If you get a rating any lower than that, you may want to think about what made you a not-so-great passenger.
It turns out that drivers rank us based on whether we keep them waiting, leave trash in their car and whether we act respectfully. The average rating for Uber riders is 4.89 out of 5, according to Uber, however, Ridester says you have a bad score if you're below a 4.7.
These ratings are of high importance for drivers. If they fall below 4.6, Uber will likely deactivate them from the program, and drivers with a rating of 4.8 or higher can qualify for VIP trips.
Low-performing drivers — those with an average of four stars or less — were at risk of deactivation. Even some poorly behaved passengers could get kicked off the platform if they received enough one-star ratings. Now, Uber is offering its customers fresh insight into how they are perceived by drivers.
The basic consensus is this: Anything above a 4.9 is excellent, possibly even worth bragging about on Tinder; the 4.8 range is good; the 4.7 range is merely fine; the 4.6 range is nearing the borderline. Once your rating dips below 4.6, drivers start thinking you might be a little sketchy.
What is a Bad Uber Rider Rating? Bad would be a score below 4.7. Some drivers may consider 4.7 to be bad as well depending on their own personal preference. If you have a score below 4.7, consider your past few Uber experiences.
We all know Uber ratings are a two way street, with riders and driver-partners rating each journey from 1 to 5 stars. But with less than 20 percent of riders having a perfect score, chances are you aren't one of the 5 star riders. So what's stopping you from achieving a perfect rating? It may be simpler than you think.
You can change the star rating you gave a driver from the receipt emailed to you after your trip. From the email, select “Rate or tip.” You'll be redirected to your account on uber.com where you can update the rating.
"Since Uber riders are rated by drivers, the drivers have a bit of leverage besides guilt," notes Time. "Leaving a bad tip or no tip at all could lead to a bad customer review — and down the road drivers could be inclined to pass on picking up riders who are known as bad tippers."
But you don't need to have a perfect rating to reap the benefits of a good passenger score; a high 4.5-4.9 rating is just as good. The average passenger rating is around 4.6.
It's pretty average… most riders will have a 4.8 or higher. Anything less than 4.7 and you will start seeing it take longer to get a ride, because drivers will begin declining to take a ride from someone with a rating so low.
Drivers who give uber passengers 4.86 ratings are saying that they had a very bad experience. If you receive this rating, it's time to take a look at your behavior and see what you can do to improve. Keep in mind that with a bad Uber passenger rating you are at risk of deactivation.
Many Uber riders have posted their experiences of having this score or lower, saying it gets harder to be picked up. The ideal is to be hitting 4.8 or 4.9 – or a perfect 5, of course. For context, drivers are also expected to be a similar ballpark, with 4.6 considered to be extremely low on forum pages.
Keeping the driver waiting
The most common reason for a lower passenger rating is making us wait after we arrive to pick you up. If you're ready to go at the curb when we arrive, it means a lot."
Around 4.70~4.90 is good. Between 4.50~4.60 is acceptable. Below 4.50 requires some caution.
Ratings are anonymous. You won't see individual ratings tied to a particular trip or person.
4. Low Uber Driver Ratings. You should ensure that your rating is always above 4.8 because if it falls below 4.6, you risk deactivation.
The company has added "ratings-based rider deactivations" to its safety policy. Users can now get kicked off the app if they develop a "significantly below average rating." Uber has long held its drivers to ratings standards, and as TechCrunch points out, drivers risk deactivation if they fall below a 4.6 rating.
The average rating for Uber riders is 4.89 out of 5. Don't get frustrated if your rating is below the average. We've concluded 3 tips for getting 5-star trips. You'll be scored 5 stars if you practice these tips.
4.83 is perfectly fine for both drivers and passengers.
A 4.94 rating is an excellent rating assuming the driver has actually given hundreds of rides. If the driver is a newbie, or only drives a few hours a month, it doesn't mean all that much. You can see in your app how many rides the driver has provided.
Uber drivers with higher ratings tend to get more rides. That's because passengers are more likely to use them over drivers with low ratings. Think about choosing a restaurant you find on Google or TripAdvisor. You're more likely to pick a place with good reviews over one with bad reviews.
Drivers across the U.S. will be able to see exactly how much they'll earn and where they're going before they accept a trip. They'll also be able to see more than one trip request at a time by using a new feature called Trip Radar. Uber said those changes will also help lower wait times for riders.