Marginal listener: Hears the sounds and some of the words but doesn't really listen. It is superficial listening. The listener stays on the surface of a problem, never going deeper. Evaluative listener: Actively trying to hear what the speaker is saying, but isn't making enough effort to understand the intent.
Selective listening is when you focus your attention on some specific information. It involves consciously or unconsciously choosing to listen to what is relevant to you and ignore what isn't.
Types of Listeners - Active Listening - Communication Skills
34 related questions found
What are the 5 listening types?
They are active listening, critical listening, informational listening, empathetic listening, and appreciative listening. Each type of listening has a purpose that can be useful in different situations or relationships.
Selective listening is when we focus on certain things that are being said and block out others. For example, if you're in a meeting with your customers discussing the next big project, but your phone keeps buzzing, it can be tempting to look at notifications or pick up the phone.
The lowest level of listening is called ignoring – not listening at all. If you are distracted by anything while talking to a user, they can get the impression that you are ignoring them. For example, while the user is speaking, you start a conversation or interject a comment with another IT support tech.
We might call the lowest level of listening Cosmetic Listening (with no offense to the cosmetics industry). This is what we're doing when someone asks, “Are you even listening?” and your brain can actually repeat back the last 3-7 words the person said.
Empathetic listening is the most challenging form of listening and occurs when we try to understand or experience what a speaker is thinking or feeling. Empathetic listening is distinct from sympathetic listening.
There are two types of listening skills, one being active listening and the other being passive listening. An active listener is truly invested in the conversation at hand and actively taking in all aspects to the convo while even providing their own input as well.
What is it called when you only hear what you want to hear?
What is selective hearing? You're probably familiar with the phrase “selective hearing” in reference to people only hearing what they want to hear. While it's often used in a joking sense, selective hearing is an experience that researchers are only just starting to understand.
The art of active listening is based on the three Rs: Repeat, Reflect, Respond: Repeat: Repeating the things we've been told demonstrates, at the very least, that we're attuned to what we're hearing.
