Acknowledge the offense. Take responsibility for the offense, whether it was a physical or psychological harm, and confirm that your behavior was not acceptable. ...
A sincere and effective apology is one that communicates genuine empathy, remorse, and regret as well as a promise to learn from your mistakes. In other words, you need to really believe you did something wrong and feel sorry for the hurt you caused.
To keep their victims nearby, then, they'll make apologies left and right without taking any real actions to improve themselves or make amends. These are not real apologies—they are manipulation tactics. Any counselor, therapist, or psychiatrist in the world will attest that an apology without change is manipulation.
Instead of apologizing for things that are out of your control, use phrases like, “I appreciate your patience” and “Thank you for working with me,” to overcome any awkwardness and reinstate an air of confidence.
Express regret for your behavior. For example, you may say, “I realize that my words and actions were wrong and I regret that I let my anger get out of hand. I know that I hurt you and embarrassed you, and I am sorry for my behavior.”
What happens if someone doesn't accept your apology?
Give them space.
Give the person some time and space to process the apology and their feelings. They may feel differently once they have some time. Whatever it was that prompted you to apologize was hurtful or disappointing enough. Don't make it worse by crowding their space and disrespecting their wishes.
1 Apologize unconditionally. At the beginning of your apology letter, write “I'm sorry for . . .” or “I apologize for . . .” followed by what you're specifically remorseful about. ...
So how do we build a worthy apology? Experts like Aaron Lazare and Nick Smith, in their book On Apology, point to four essential parts of the apology, and we can remember them as the 4 R's: Recognition, Responsibility, Remorse, and Reparation.
In narcissists' efforts to avoid blame, they often combine several fake apologies at once, such as, “I am sorry if I said anything to offend you, but I have strong opinions. Maybe you're too sensitive,” or, “I guess I should tell you I am sorry. But you know I would never deliberately hurt you.
Toxic people will never apologise for their words and actions because they can't see anything wrong with them. They feel that they are the victim and will often twist and retell what happened to such an extent that they honestly can't see an alternative perspective.
Im sorry, Im sorry, Im sorry. This is a passive-aggressive apology done to silence the other person and move onto a different topic. It minimizes what the other person has experienced. Im sorry but But is a qualifier. If a person cannot say sorry without adding a but, then they are not sorry.