Lucky runs on the Bell's 4G LTE network, which is one of the biggest networks in Canada, covering 99% of the population.
Yes, if you have an Apple iPhone 13, 13 Mini, 13 Pro, 13 Pro Max or newer, you can activate both lines on eSIM. To transfer your physical SIM to an eSIM, you can manage your SIM settings by logging into My Account or by visiting a Lucky Mobile store.
Yes, you can switch SIM cards between phones as long as they are compatible with the same carrier network. Your SIM card should also be compatible with the new phone in terms of size (micro, nano, and standard size).
Restart your phone. If you are only having issues with data, you may need to update your APN settings. If you have brought your phone number to Lucky Mobile from a different provider, it may take some time for your SIM Card to activate. Make sure your device network settings are set to “Automatic”.
In the instance that your Lucky Mobile account has been inactive with a $0 balance for more than 120 days, the number and SIM card would be deactivated.
You must enter your PUK into your phone to unblock the SIM card. How to unblock my SIM card: Log in to My Account and retrieve your unlock key. Enter the unlock key on your mobile phone.
SIM cards are used to connect the device to the cellular network and the user's account. If your current phone uses GSM technology, you may be able to get a new SIM card for it. You simply need to ensure that it is “unlocked” first.
But in general, you can go to Settings > Connections > Mobile Networks > Network Operators and tap Search Now to see if the names of other carriers come up. If multiple carrier names show up, your phone might be unlocked.
It's very simple to put a fresh SIM card in a new unlocked phone device. You can choose a SIM card from any carrier and set it up once you've chosen the proper phone model based on the cellular network frequency specs.
All calling plans include
If you want to add Data to your plan, you'll need a Data Add-On. A one-time $10 SIM Card charge applies for new activations.
You can switch your number over to Lucky Mobile at the time of activation.
Yes, Lucky Mobile is the same as Public Mobile. Lucky Mobile is owned by the same company that owns Public Mobile. Both Lucky Mobile and Public Mobile offer prepaid phone plans in Canada.
Lucky Mobile offers affordable 4G and 3G prepaid plans on the nationwide Bell network, which reaches 99% of Canadians. The carrier provides cheap data and no-frills, month-to-month plans for customers looking for an alternative to the Big Three.
Lucky Mobile is a Canadian telecommunications company owned by Bell. It operates as a prepaid wireless service provider. Lucky Mobile was founded in 2006 as Petro-Canada Mobility. In 2009, the company was acquired by Bell and rebranded as Lucky Mobile.
With Lucky Mobile, you can get talk, text and lots of data starting at $40 /mo . Check out our plans to find the one that best suits your needs. Need to add data to your plan? Get a data Add-On or a Service Pass.
Do SIM cards fit all phones? All mobile phones use SIM cards but they don't all use the same size ones, so you'll need one that's the right size for your phone. In most cases this will be a nano SIM.
Open Settings. Tap 'General', then 'About' Tap 'Carrier lock'. If it says 'No SIM restrictions', then your phone is unlocked.
In some cases, the only thing you need to unlock your phone is a software update your carrier will push to your device, and then you insert the new carrier's SIM card and you're good to go. Or you might need to enter an unlock code provided by your current cell phone company before you can install a new SIM card.
Try the SIM card in another device
Install the SIM card in another device and see if it works there. You'll need to test it in an unlocked device, or a device that works with the same cellular carrier as the SIM card you're testing. If the SIM card works, it's probably an issue with your phone rather than the SIM card.
How do I activate my Lucky Mobile SIM Card? You can activate your SIM Cards easily online or by calling 1-833-88-LUCKY (58259).
You can access some of our self-serve options by dialling *LUCKY (*58259) free from your Lucky Mobile phone, or by calling 1 833-88-LUCKY (1 833-885-8259) from a home phone, and following the prompts.