You have to not only be courteous to customers; you also have to offer them some courtesy from time to time. Especially to those who are regulars at the bar. This is an important part of the golden rule. When we talk about courtesy, we refer to a drink or liquor.
It's a commonly known pearl of wisdom and, generally speaking, a widely accepted practice that there are three things you never talk about in bars: politics, religion and race.
Bar Rules Rule 1 Bartender is Always Right If Bartender is Wrong See Rule 1 9" x 6" Wood Sign.
Everything from why you shake, when you muddle, to the practicalities of the job, and what we call the five 'P's of world class service: pride, passion, preparation, professionalism and presentation.
Bartenders are more than happy to engage in conversation with a customer—it's all part of a day's work, along with shaking up cocktails, pouring out shots, pulling draught beers and generally making everyone's day better. But it's up to the customer to conversate properly and respectfully.
In Ireland, it was believed that liquor contained spirits that might be harmful if consumed, and tapping the glass dispelled those spirits.
To keep it short, bartenders pour drinks from high up for show and for fun. There is no technical reason why pouring a drink from a height is better than pouring it nearer the glass. However, many bartenders opt to “put on a show” to increase their tips.
“It's my understanding that 'cheers' is to the people around that are drinking with you, and the knock is like a cheers towards the house,” says Estopinal.
So whenever customers step into your bar, immediately greet them with a smile and a warm hello. If the bar is slow, bring them a menu and a glass of water as soon as they sit down. If the bar is packed, let them know you'll be with them shortly.
An Angel Shot with ice means the bartender will arrange security to escort the person to their car or wait with them. The most severe situations warrant an Angel Shot with lime which signals the bartender to call the police.
THEY'LL TEASE YOU
If your bartender's making a special effort to push your buttons, it's likely that they're having a bit of a froth over your face and generally delightful personality. Unlike the nature of kindergarten, however, flirting in the bartending world is more about making fun of your drink choice.
Among the many faux pas, don't ever yell, click your fingers — or even wave them. Bartenders hate that.
A mixologist serves drinks. The term has resurfaced, but even a hundred years ago, some bartenders asked to be called mixologists to differentiate themselves. Now as bartending has become a more respected craft, people are less concerned with the terminology.
For the uninitiated, the free pour is one that is done by the experienced bartender who can accurately pour out the ¾, 1 oz, or 1.5 oz pour by counting or eyeballing the flow, and does not need to use a jigger or some other method of pour spout regulation.
Being social, outgoing, and friendly will help a bartender succeed, sell more drinks, and keep customers happy. Keep in mind that being friendly and outgoing are very important; the underlying job of a bartender is to sell drinks.