While some clients will be happy to discuss just about anything with you, it is always best to avoid any topic that is too personal or invasive. It also pays to avoid topics that are too political, religious or that may cause conflict.
“Tell your colorist in a calm way that you are unhappy with the end results. They will understand,” he assures. “Share the details of what you don't like about the color or cut, like the highlights are too chunky or the tone is too brassy.”
Come In With Relatively Clean Hair
While it's okay for your hair to be somewhat dirty before an appointment (it's okay if you've gone a couple of days without a wash!), if you think your hair is overly dirty, your stylist probably will too.
She says it isn't strange at all for hairdressers to dial the small talk up or down as they switch between clients. Sometimes, some peace and quiet is just as beneficial for the hairdresser. “It really works both ways.” Barry suggests thinking about how you'll occupy your time if you're veering away from a chat.
Can I tell my stylist that I hate my hair when it's done? Yes, yes, yes. Every stylist we spoke with noted how important it is to be clear and honest about your feelings, especially if you don't like something.
If you're planning to visit the salon to get your colour done and are wondering whether or not to wash your hair prior to your appointment, Gareth advised showing up with hair that is "not too clean, but definitely not greasy" is the sweet spot - and explained why arriving with greasy hair is a big no-no.
In general, it's always a good idea to arrive at your hair appointment with clean hair. This helps ensure that your stylist can properly assess your hair and determine the best course of action. It also helps avoid any potential scalp irritation that could occur if you had product build-up on your hair.
Your hair stylist will appreciate it if you come in with clean hair, and it's not fair to make them work with dirty hair. Secondly, wash your hair before going to the salon so that your hair color will look its best.
Do be present, attentive and a good listener. Give clients your undivided attention. Don't discuss hairstyling tips with clients or leave a tip sheet in view at your station. Don't bring your child into the salon.
If you don't like it, you paid for it, ask (aka TELL) them that they need to repair their work. Of course, being polite at first can go a long way. If, however, they are rude back, it's ok for you to get firm and “demand” that they repair issues.
“I would like to thank you for your wonderful work. It was a real pleasure and I love, love the hair style and the make up that you created for me! :) I have never looked so beautiful and it's all thanks to you.
A: Clients switch stylists for hundreds of reasons. It doesn't mean the stylist did anything wrong, but that the new stylist was a better fit for the client's needs and desires. Stick with the stylist who best fits your needs and style preferences at that time.
During your haircut feel free to speak directly to your hair stylist. If you feel uncomfortable with how much hair they're cutting, just chat with them. If you're concerned with their work, talk to them. Speak up when you have a legitimate concern.
Most salons will keep an electronic record using their POS (point of sale) system, although some may choose to keep a paper file on each client.
Yes, absolutely. A picture is worth a thousand words. Why? Because clients often have trouble describing what they want effectively, or try to use industry jargon but often use that jargon incorrectly.
If it were me, I would recommend calling the salon and talking to the manager or owner. Take a bit of time to calm down if you are emotional, so you can speak calmly and rationally to the manager and owner. Explain how you feel and ask what they can do about the situation.
To tell your barber the haircut that you want, tell them the name of the hairstyle. More often than not, the barber knows the haircut. The other way is to describe the haircut. Indicate the length on top and how you want the sides cut or styled.
You see, when you get a haircut, the ends of your hair are blunt. This bluntness makes it difficult for your hair to lie flat, which is why it stands up more. After a week, the ends of your hair have had time to soften again and the bluntness has disappeared, so your hair lays down better and looks shinier.