Email etiquette is the use of appropriate language, conventions and formality in an email. Business emails usually demand formal language and strict adherence to proper grammar and spelling.
Use proper capitalization, punctuation and usage, and always check your spelling. DON'T write the great American novel. Email is intended to be a brief communication. Keep the message short and concise.
While the tone of your message should reflect your relationship with the recipient, Haefner says, too much informality will make you come across as unprofessional. She advises being judicious in your use of exclamation points, emoticons, colored text, fancy fonts, and SMS shorthand.
A good rule to follow is to address people in an email as you would in person. For example, making a quick request or providing instructions without a "hello" or "thank you" will likely come across as rude, regardless of how busy you are.
What are the four 4 important elements of email etiquette?
The 4 Essential Parts of an Email Here's the blueprint of a successful business email.
The subject line. Arguably the most important component of the email, the subject line is the deciding factor in whether your message is read or deleted. ...
Read your email out loud prior to sending it. If it comes across as negative or rude to you, it will definitely be perceived that way by the reader. If you want positive results, remember your basic manners: say "please" and "thank you," and try not to use words that are overly-negative or dramatic.
"Please" and "thank you," holding doors, chewing with our mouths closed, dressing appropriately, shaking hands—these are all manners. They are important because they give us confidence, allow our focus to be on the substance of our interactions, and they tell us what to do and what to expect others to do in return.
The 4 Email Rule: if an internal email chain has gone back and forth 4 times between 2 people without there being a resolution, then the rule is that you HAVE to pick up the phone and call the person to resolve the matter.
Remember the three Ps – personalized, positioned, and persuasive, and your outreach will be thought of as helpful suggestions – not spam. How do you make your link building emails great?
Spelling, punctuation, and grammar mistakes are among the most common mistakes in emails. Mistakes like these can diminish trust in your professionalism and knowledge. The good news is that these are easily prevented.
Email may be intercepted, altered, or used without detection or authorization. Email may be easier to forge than handwritten or signed papers. Email may spread computer viruses. Email delivery is not guaranteed.