The most common reason your debit card is declining or not working for purchases in stores and online is that it's expired.
Common reasons for payment denied.
Daily limit has already been spent. Card has been blocked due to unusual spending activity. The money is in a different account than the card is linked to. The personal info you entered doesn't match bank records.
If you have blocked the card due to suspicious activity or due to your negligence and now would like to unblock it, you will have to place a request at the nearest bank branch. You may have to provide your identity proof along with your account number so that the bank can unblock the card.
When your card is blocked, you cannot make online payments as it will get declined. Also, the card will not be read by the card reader at the ATM or it will not accept the PIN or decline the transaction again. You can confirm if the card is blocked by calling customer care service or at the bank branch.
Can I unblock my ATM card online? Yes, it is possible to unblock your ATM card online if your bank provides the same service. Most of the public and private sector banks have dedicated internet banking and mobile banking channels to provide such banking services online.
Sometimes, a blocked debit card can be immediately unblocked. Other times, it may take 24 hours or even a week for the card to be unblocked. However, the maximum amount of time a debit card can be blocked is 15 days.
So if your card is blocked for any suspicious reason while you're on the road, the first thing you should do is scope out an ATM nearby. Then, when you speak to your bank to arrange for the new card, you can also arrange to withdraw some emergency cash.
Transactions which have already been authorised will clear. It is only from the point that the lock is put in place that a initiated transaction will be declined.
Normally debit cards can be blocked if there is fraud on the account so the fraudster can't do any more damage to your account. However, there can be times where your card gets blocked because the store you went to has had a high volume of fraudulent charges made at the specific location.
You should receive notice before your account is frozen—either from the entity requesting the freeze or from the bank. In most cases, you'll receive a notice from both.
Even still, any reputable bank will monitor your account for fraud-like charges. Anything they deem questionable will result in a temporary hold or freeze of your card.
Your card may be declined for a number of reasons: the card has expired; you're over your credit limit; the card issuer sees suspicious activity that could be a sign of fraud; or a hotel, rental car company, or other business placed a block (or hold) on your card for its estimated total of your bill.
Debit blocks protect your bank accounts from unauthorized electronic charges. If you need to authorize debit payments to the Tax Department from a bank account with a debit block, you must communicate with your bank to authorize these payments. Your bank will process only these authorized transactions.
Banks or financial institutions can freeze your bank account if they suspect any fraudulent transfers from your account. Or when a credit card company or a debt collector has a court judgment against you.
When Can Your Issuer Decide to Block Your Card? Aside from a hold from a merchant, a card issuer can block or decline charges on your card by freezing your account. The card might be blocked because the card issuer has detected suspicious and possibly fraudulent activity.
No. Some payments will still be completed, for example: Payments that are processed by a retailer, such as on a plane or road toll. Regular subscriptions, e.g. a monthly magazine.
Your ATM card might be blocked proactively by your bank if you enter the wrong ATM PIN multiple times. It ensures that your ATM card is not misused if stolen or lost. Solution: If your ATM card is not stolen and you have erroneously entered the PIN, it will be automatically unblocked in 24 hours.
You need to login to the respective bank's internet banking portal. Once you log in, go to the section marked as 'Debit Card'. There will be instructions on how to generate an ATM PIN for your Debit Card. Generate an ATM PIN by following those instructions and your Debit Card will be activated online.
If you've just blocked your card's chip after 3 wrong attempts to use your PIN, you have two options: Go to an ATM from a major bank, and you should be able to see a new 'PIN Unlock' option or you can otherwise view your remaining amount. Third option would be to withdraw cash.
“Existing cards that have never been used for online/international/contactless transactions shall be mandatorily disabled for this purpose," RBI said in a statement. In short, after March 16th, any debit or credit card can be blocked for online services.
The transaction may be declined due to a high level of recent activity on a card, a lack of matching AVS information, the card is over its limit or a range of other reasons known only to your bank. Resolve the error by contacting your bank to find out why the transaction is being declined.
No. Some payments will still be completed, for example: Payments that are processed by a retailer, such as on a plane or road toll. Regular subscriptions, e.g. a monthly magazine.