Answer: In the unlikely event that your lenses are faulty or not as you ordered, we will replace them, free of charge, or issue a full refund.
We will replace, free of charge, or issue a full refund for any faulty goods. Replacements are limited to the same quantity and specification as the original order. Please contact our Customer Service department by completing our online form. Our full returns policy is detailed in the Legal Policy section.
If you lose or break your glasses or contact lenses, you can easily get a new pair if you still have your prescription. But what happens when you need to get a new pair of glasses or contact lenses and you have lost your prescription? Most times, you may have to undergo a full eye examination all over again.
Your prescription glasses' pricing depends on a variety of variables. Because of this, glasses prices for corrective eyewear can cost anywhere from $50 to $1,000 or more. On average, prescription glasses cost around $200, though insurance can determine the final price.
All our glasses and sunglasses come with free lifetime servicing, including minor repairs at no extra cost. No Quibble, no fuss. Minor repairs includes replacing nose pads, adjusting your frames, tightening loose screws, or simply giving your glasses a thorough clean.
Two-year quality guarantee*
All our frames and lenses are made to meet exacting international standards and we believe them to be of the highest quality. If within two years of purchase, your glasses have any defects relating to material or production faults we'll repair or replace them for you, free of charge.
How Long Are Glasses Frames Under Warranty? Glasses frames are under warranty for one year. The damage or defects must also qualify for the conditions of the policy.
If you get your glasses from your doctor's office, the timing will vary by the individual office, but it will most likely run between 1 and 2 weeks, similar to a vision store. Estimating doctor's offices' delivery time is tricky, since each location operates on its own individual terms.
In most cases, you'll save money and be able to hang onto the glasses you already chose, rather than having to pick a new pair. The price of replacing your lenses depends on a number of factors, starting with the type of glasses you're looking to replace the lenses in.
In general, you can replace lenses in any frame. By upgrading your lenses, you're upgrading your vision and hopefully seeing better than before, without changing your look. We've got a few exceptions in our FAQ page.
Protect Your Eyes & Your Purchase
- Warranties do not cover lost or stolen eyeglasses.
For those with presbyopia or contact lenses, or who work on a computer, or who need sun protection and play sports – a second pair of glasses is often the only thing that will give you perfect and relaxed vision.
In short, yes, many opticians and specialty services will be able to change, replace, and put in fresh prescription lenses into most frames. Not only that but when going for the right option, this can be far more cost-effective than opting for a new pair of specs.
What prescriptions do you accept? You don't need to have your eyes tested at Specsavers to buy glasses from us, you can use your prescription from another optician to buy glasses glasses from us.
They'll usually be with you within 10 days of your order, but we'll let you know if they take any longer. Once you have them, you might need to come into your local store to have them fitted and make any necessary adjustments.
Generally speaking, Specsavers tends to be quite a bit cheaper than Vision Express on just about everything. For example, when sorting prices for all glasses from low to high on the Specsavers website, we could find a pair of glasses for as little as £15.
The frames are almost always going to be the most expensive part of buying glasses, so cutting down on how often you buy them will be the most cost-effective part of the process.
Costco's Policy on Frames and Lenses
One thing that is consistent at all Costco's is that they are not happy about replacing lenses in your own frame. Especially if you didn't buy them there. Furthermore, they will charge you an additional $25 per pair for the inconvenience.
Designer labels aside, more expensive frames are more complex, made from better materials, and handcrafted in countries that pay fair labor rates. This translates into a better quality, longer lasting products.
Usual cost: $29 to $69.
Same-Day Service is available in most locations. Some prescriptions or lens materials may require additional time. Some restrictions apply.
Best for all frame types: ReplaceRxLenses
This company says it can handle most frame types. It offers replacement lenses in a person's current frames. ReplaceRxLenses can replace the following prescription lens types: distance.
Frame and Lens Warranty
The defective portion of the eyewear must be returned for the manufacturer's warranty to be valid. The manufacturer's warranty covers any frame or lens defect, however does not cover abuse. Eyewear that is destroyed, lost or stolen is not covered by the warranty.
The average lifespan of a pair of glasses is between one to three years. In addition to how sturdy your frames and lenses are (and whether you have a scratch-resistant coating), your eye prescription can affect the longevity of your new eyewear.
guarantee. If within 2 years of purchase your glasses have any defects relating to material or production faults, we will repair or replace them for you, free of charge.