When live location
Precise Location information will be collected from the driver during your trip and linked to your account, even if you have disabled precise location services for your app.
In most markets drivers only sees your approximate pickup location before accepting a trip. After the trip ends, address details are removed and drivers only see the approximate location of your pickup and dropoff.
Every Uber driver knows the same information about each of their clients: their name, location, preferred car type(s), phone number(s) and interactive ratings—that is, how they've rated their past drivers, and how those drivers have rated them.
NO, the Uber map does not track and follow riders like it does to drivers! Can Uber Eats drivers see if you give them a thumbs down? Why would you report that an Uber driver is "unprofessional"?
Uber's service is built around their smartphone app used by both drivers and customers, which gives them an opportunity to collect GPS, gyroscope and accelerometer data during Uber trips.
Ongoing checks are built into the Uber platform
We use technology that obtains criminal offenses from a number of data sources. ¹ If an offense involving an active driver is identified, we'll review these notifications to determine whether they're still eligible to drive with Uber.
Drivers across the U.S. will be able to see exactly how much they'll earn and where they're going before they accept a trip. They'll also be able to see more than one trip request at a time by using a new feature called Trip Radar.
If you've uploaded a photo, they can see it when you request and during a ride. When the ride is complete they can't see your info. The importance of uploading a photo is that both you and the driver can verify that the correct ride is given to the correct passenger.
Drivers may choose to install and use a dashcam, which can be used to record rides and provide evidence to Uber, law enforcement, or insurance companies in the event that something goes wrong on a ride.
Can Uber or Lyft drivers know my phone number? - Quora. No. Everything is routed through the system so that yours and the driver's numbers are kept private.
If Uber Eats can't find a driver, you'll get a refund from Uber Eats directly to the payment method you selected. Most of the time, this will happen automatically. If you can't wait for it, you can also contact Uber Eats and have them issue you a refund manually.
Can You Request a Female Uber Driver? No, you cannot request a driver based on gender, neither male nor female. Though female passengers may be more comfortable with a female driver, especially at night and in a deserted or unfamiliar area, it can be discriminatory to ask for a female driver only.
Uber allows drivers to install and use video cameras, dash cams, or other recording devices to record riders for purpose of fulfilling transportation services.
No. Uber automatically matches riders with nearby, available drivers who may then accept or decline the trip request.
Typically, riders requesting via UberX are charged a per-minute wait time fee if they don't board a vehicle within 2 minutes (5 minutes for Black or Black SUV trips) of the driver's arrival at the designated pickup location. Wait time fees and thresholds may vary by location.
Your driver will wait for a maximum of three minutes at each stop. If you're not out within that time frame, the driver can cancel the trip and move on to their next Uber rider.
Generally, drivers keep 75% of the fare price for any given ride and Uber takes 25% of the fare. To calculate an estimate as to how much on average a driver would take home for a 30-minute ride, there are additional deductions to consider like the Rider Fee and other expenses (gas and vehicle expenses).
On Android (Marshmallow): Open Settings > Apps > Uber > tap on “Permission” > toggle “Location” to disable the feature.
Unwanted contact with the driver or fellow passenger after a trip is against our Community Guidelines. This includes texting, calling, or visiting someone in person after your ride. For lost items, see Contact driver about a lost item.
Uber drivers ask about the drop location before pickup because it helps them plan the most efficient route for the trip. Some drivers try to avoid certain trips. We can't see this information until after we pick the rider up and confirm the trip.
Rideshares like Uber and Lyft are 24/7.
If you are outside of a city or in a rural area, you may want to check the app at 4AM on previous days (or the previous) week, and see if there are drivers available. That will be a good gauge for when you actually need a ride.
The new feature also tells you what information of yours Uber never shows your delivery person. For example, your delivery person never gets access to your payment method, phone number, the rating you give them, your profile photo or your last name (unless it's required for alcohol purchases).