The goal is for The Golden Rule of Email - treating every email as if it's a phishing attempt - to become second nature for everyone. If you habitually follow this rule, you will instinctively verify certain elements before taking any action on an email.
A professional email should include a subject line, greeting, body, sign-off, and signature. You should always separate these parts with paragraphs to make your message easily readable. Keep your email body short and concise, and start each paragraph with the most important information.
The most important rule of thumb is that your messages must be easy to read. It is usually best to go for an 11-point or 12-point font size and an easy-to-read sans serif such as Calibri, Helvetica, or Arial.
Dear reader, meet your new best friend for email copy: The Rule of One. Each email you write has one goal, every element of your email has one job, and every email is written as to one person.
What are the four 4 important elements of email etiquette?
The 4 Essential Parts of an Email Here's the blueprint of a successful business email.
The subject line. Arguably the most important component of the email, the subject line is the deciding factor in whether your message is read or deleted. ...
Have you ever heard of the 12 second rule? Simply put, it's a concept that dictates that readers on average spend about 12 seconds reading an email before navigating away. Call to action text therefore must be snappy and to the point.
Email etiquette refers to the set of rules and principles governing the proper conduct of email communication. It involves using appropriate language, tone, and format to convey a message effectively and professionally.
The 4 Email Rule: if an internal email chain has gone back and forth 4 times between 2 people without there being a resolution, then the rule is that you HAVE to pick up the phone and call the person to resolve the matter.
Find the message you want to create a rule for. Right-click and select “Advanced actions,” then “Create rule.” Alternatively, you can open the email and click on the “...” in the message settings and select “Advanced actions,” then “Create rule.”
Ideally, each email will take 30 seconds to write—then, even if you write 100 emails a day, it's still only an hour of your day, but five minutes is the max. I call this rule the five-minute rule, and it's how I do work email.
For example, the 3-21-0 rule would see you limit checking your email to 3 times a day, for 21 minutes each, trying to get your inbox down to 0. An easy method of cutting time wastage on emails is to institute a policy where as much information as possible is in the subject line.
The 2-minute rule is a great way to deal with the never-ending email inbox. Give yourself a period of time to process emails. If the email will take less than two minutes to deal with, then handle it right then. This could mean a quick reply or hitting delete.
The three sentence rule means you have to ask yourself a series of questions for every email you read before you reply. Is this an email I should be responding to? If you can't answer it in three sentences or less, you have to decide what to do with it. What should I do with an email I'm not going to reply to?
