Low Uber Driver Ratings You should ensure that your rating is always above 4.8 because if it falls below 4.6, you risk deactivation. Uber allows the drivers to pay customer service fees to get reinstated.
Low-performing drivers — those with an average of four stars or less — were at risk of deactivation. Even some poorly behaved passengers could get kicked off the platform if they received enough one-star ratings. Now, Uber is offering its customers fresh insight into how they are perceived by drivers.
It could be something temporary and easy to correct or something more permanent. There are many reasons Uber drivers can be deactivated, ranging from bureaucratic—forgot to update documents—to performance-related—ratings too low, customer complaints.
What's considered a bad rider rating? Anything below 4.5 stars isn't ideal. If you check your rating and it's lower than you like, the only way to make it better is to take more rides and take heed to the following advice. It may take a while, but that 3.9 can grow to 4.6 in no time.
So, what's a good rating? Generally, anything below a 4.5 is considered bad. That 4.5 may seem high considering Uber uses a five-star system, but most drivers will give you five stars. If you get a rating any lower than that, you may want to think about what made you a not-so-great passenger.
Uber wouldn't provide information about average ratings, but driver Harry Campbell, 29, says that most riders are a 4.8 — and anything below a 4.6 signals a problematic passenger.
The basic consensus is this: Anything above a 4.9 is excellent, possibly even worth bragging about on Tinder; the 4.8 range is good; the 4.7 range is merely fine; the 4.6 range is nearing the borderline. Once your rating dips below 4.6, drivers start thinking you might be a little sketchy.
You'll see how many drivers gave you a stellar 5-star rating, how many handed out the dreaded single star, and everything in between. The ratings breakdown is available to all Uber users right in the Privacy Center, which can be accessed by logging into your account online or in the app.
The basics of ratings
After each trip, riders and drivers have the opportunity to rate each other from 1 to 5 stars, based on their trip experience. Ratings are anonymous.
4.50-4.59: You have an absolutely horrible rating and have really done something to tick off many drivers. You have probably thrown up in someone's car.
If you have a perfect 5.0 rating, you are either the perfect passenger or you're brand new. Five-point-oh: the elusive perfect rating. Five stars means perfection, no faults, and excellence.
Uber is rolling out a new update to its app for drivers that monitors their speed and other factors, the company announced on Wednesday. The app will crunch GPS data from drivers' phones to present speed information in real time.
The average rating for Uber riders is 4.89 out of 5, and the rating is based on an average of your last 500 trips. But there are things you can do to get a lower rating, such as keeping a driver waiting at the pick-up spot for a while, as this might prevent them from taking another passenger.
These ratings are of high importance for drivers. If they fall below 4.6, Uber will likely deactivate them from the program, and drivers with a rating of 4.8 or higher can qualify for VIP trips.
According to Uber's research, riders in the Northern Territory receive the highest average ratings at 4.86 stars out of 5. These are closely followed by riders in NSW, Queensland and Tasmania at 4.84.
What is a Good Uber Rider Rating? Any rating above 4.7 is good to excellent. While a 5 star rating is the best you can get, it is virtually impossible to maintain. Drivers try to rate honestly, but sometimes you get the short end of the stick and catch them on a bad day, or do something they might not like.
This rating was more or less secret until this spring, when Uber began allowing people to check their personal number through its app. Although my drivers see a full five stars when I ask for a ride, my exact rating is a 4.97, putting me in the very top percentile of Uber customers.
Will you be rated by the driver if you cancel an Uber trip? No. Neither drivers nor riders can give a rating for a cancelled trip.
most riders will have a 4.8 or higher. Anything less than 4.7 and you will start seeing it take longer to get a ride, because drivers will begin declining to take a ride from someone with a rating so low. It's important to understand a few things about how you are rated as a rider.
We all know Uber ratings are a two way street, with riders and driver-partners rating each journey from 1 to 5 stars. But with less than 20 percent of riders having a perfect score, chances are you aren't one of the 5 star riders. So what's stopping you from achieving a perfect rating? It may be simpler than you think.
4.92 is really good. You can't please everybody no matter how hard you try. I don't drive for Uber or Lyft, but I know people that do and I also know a lot of people that use them on a regular basis. Sometimes, from what I've heard, drivers get less than a 5 rating just because they talk too much or don't talk enough.
Plenty of forums say once you're hitting 4.7 stars and lower, you become less desirable this counts as having a 'bad' rating. Many Uber riders have posted their experiences of having this score or lower, saying it gets harder to be picked up. The ideal is to be hitting 4.8 or 4.9 – or a perfect 5, of course.
Uber says there are five key reasons why its drivers will hand out fewer than five stars to their riders: Having to clean up after them. They aren't wearing a seatbelt. They're unprepared to be picked up.
Of course, having a 5-star rating is the best possible score you can get. But very few people on the app have this rating, and it's incredibly difficult to achieve. But you don't need to have a perfect rating to reap the benefits of a good passenger score; a high 4.5-4.9 rating is just as good.