If you found your account but don't have access to the phone number and email you set up, Facebook can't verify your identity. If you found your account and selected a method for receiving your reset code, enter the security code you received and select Continue. Enter a new password and select Continue.
Using a computer or mobile phone that you have previously used to log into your Facebook account, go to facebook.com/login/identify and follow the instructions. Learn how to reset your password once you get back into your account.
Note: If the email associated with your Facebook account has changed, you can reverse this. When an email is changed, we send a message to the previous email account with a special link. You can click this link to reverse the email change and secure your account.
If the hacker was thorough and changed both the email and password, you can possibly recover your account using your phone number. Launch a web browser and go to facebook.com. Enter the last credentials that worked, then click on Log In. On the next screen, click Find your account and log in.
Enter your password and click "Log In." Click the arrow in the upper-right corner of your news feed and select "Account Settings." Your email address is listed under General Account Settings.
To expand the Facebook chat sidebar, click Chat in the bottom-right corner of your screen.
If you believe your account has been compromised by another person or a virus, please click the "My Account Is Compromised" button below. We'll help you log back into your account so that you can regain control.
We're not able to send you a copy of your password without resetting it. If you're already logged in, you can change your password in your Settings. If you're having trouble logging in or remembering your password, you can change it.
Learn more about how Facebook uses a mobile number added for two-factor authentication. If you're not receiving your text message (SMS) verification codes, you may have turned off text messages from Facebook.
How To Recover My Facebook Account Through Security Question – To use your security question to login, you can use the forgotten password option and a link will be sent to your email then you can click on the link to reset your password and then type in your security answer.
Try entering variations of your name, just in case you signed up using a nickname. Enter your username, if you've created one. Your username is your personalized Facebook URL: If you don't know your username, ask a friend to go to your profile and send you the username found in the URL.
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1 (855) 879-3967 (U.S.)
[email protected] – This is the most general, basic support email. You can contact this email with any issue, but you should make your message as clear and detailed as possible so they can easily figure out where you need to be directed for help.
How to get verified on Facebook. To apply for a verification badge on Facebook, fill out the form to verify your Page or profile. If we deny your request, you can submit a new request after 30 days.
Once Facebook receives your application, they will review your request and either confirm or deny it. This process can take anywhere from 48 hours to 45 days.
The verified badge means Facebook has confirmed that the Page or profile is the authentic presence of the individual, public figure or brand it represents. Previously, the verified badge also required the person or brand to be notable and unique.
Based on our experience, the average recovery process takes around 1-2 weeks, but it'll be worth it. Hacked accounts are far more likely to get hacked again.