After each trip, riders and drivers have the opportunity to rate each other from 1 to 5 stars, based on their trip experience. Ratings are anonymous. You won't see individual ratings tied to a particular trip or person.
We all know Uber ratings are a two way street, with riders and driver-partners rating each journey from 1 to 5 stars. But with less than 20 percent of riders having a perfect score, chances are you aren't one of the 5 star riders. So what's stopping you from achieving a perfect rating? It may be simpler than you think.
A perfect 5-star rating is relatively rare because on average driver's rating is usually around 4.85.
Yes, there is certainly a 5-star Uber driver, Uber typically encourage riders to give a rating to their drivers at the end of each trip. moreover, a high rating gives credit to the driver, drivers that have been constantly rated high may get bonuses or incentives from Uber.
In fact, if your rating remains this low for too long, you might even be kicked off the platform. One slow afternoon, I received a request from a passenger with a 4.55 rating, which is very low. I had to see how someone could have such a bad rating. I just had to.
Drivers can't see how a rider tipped them or rated them before they leave their rating, to prevent retaliation in the form of a poor review.
The rating system works to make sure that the most respectful riders and drivers are using Uber. Ratings are always reported as averages, and neither riders nor drivers will see the individual rating left for a particular trip.
What is a Good Uber Rider Rating? Any rating above 4.7 is good to excellent. While a 5 star rating is the best you can get, it is virtually impossible to maintain. Drivers try to rate honestly, but sometimes you get the short end of the stick and catch them on a bad day, or do something they might not like.
Interestingly, only 10% of consumers use a 5-star rating filter. Most people think it's too good to be true.
This is why it's so important that you know how you can improve your rating. Plus, a higher average rating can mean more rides, fares and tips, as well as the possibility of earning higher rewards on the Uber Pro Programme.
The average rating for Uber riders is 4.89 out of 5, and the rating is based on an average of your last 500 trips. But there are things you can do to get a lower rating, such as keeping a driver waiting at the pick-up spot for a while, as this might prevent them from taking another passenger.
The push for five-star perfection is clear from the average driver rating in Australia for Uber which is 4.94 stars. Anyone who has been in an Uber lately will agree this is somewhat on the generous side.
Ratings don't affect tips, and tips aren't tied to 5-star ratings. However, riders using Uber and customers using Uber Eats must rate their trip before they can add a tip. How do I accept tips if I accidentally skipped the opt-in?
What's considered a bad rider rating? Anything below 4.5 stars isn't ideal. If you check your rating and it's lower than you like, the only way to make it better is to take more rides and take heed to the following advice. It may take a while, but that 3.9 can grow to 4.6 in no time.
Uber wouldn't provide information about average ratings, but driver Harry Campbell, 29, says that most riders are a 4.8 — and anything below a 4.6 signals a problematic passenger.
Can You Request a Female Uber Driver? No, you cannot request a driver based on gender, neither male nor female. Though female passengers may be more comfortable with a female driver, especially at night and in a deserted or unfamiliar area, it can be discriminatory to ask for a female driver only.
You can change the star rating you gave a driver from the receipt emailed to you after your trip. From the email, select “Rate or tip.” You'll be redirected to your account on uber.com where you can update the rating.
Generally, it's extremely difficult to get below a four-star rating as a passenger. But, if you have above a 4.5 star rating, it's safe to say that you won't start getting turned down for rides. Anything under 4.5 might make drivers have second thoughts about accepting you.
Ratings allow us to ensure a great experience for both riders and drivers. We take ratings very seriously; consistent with our Community Guidelines, drivers with low ratings may lose access to the Uber app.
Both riders and drivers have the ability to rate one to five stars on a trip. Your rating is the average of your last 500 trips.
4.50-4.59: You have an absolutely horrible rating and have really done something to tick off many drivers. You have probably thrown up in someone's car.
The basic consensus is this: Anything above a 4.9 is excellent, possibly even worth bragging about on Tinder; the 4.8 range is good; the 4.7 range is merely fine; the 4.6 range is nearing the borderline. Once your rating dips below 4.6, drivers start thinking you might be a little sketchy.
Uber drivers must maintain a rating of 4.6 or higher, while Lyft drivers are encouraged to maintain a rating of 4.8 or better.